Synergy Solutions Appoints Christa Heibel as Chief Operating Officer

Synergy Solutions, Inc., a provider of outsourced customer contact solutions, announced the appointment of Christa Heibel as Chief Operating Officer. Heibel will join Synergy’s founder and President Lori Fentem as the company continues growing its contact center operations in the United States. Under Heibel’s leadership, Synergy will continue to service its clients while working to offer a wider array of services.

“I am personally thrilled that Christa has joined our Synergy team,” said Fentem. “She brings a wealth of experience, creativity, and energy that will allow us to continue to deliver superior service to our clients, while also expanding our value delivery and growing our company.”

Heibel has 25 years of experience within the customer contact industry, including sales, marketing, operational leadership, project management, and corporate governance. She has worked with Synergy in several business ventures over the past decade. “I am so thrilled to work with this group of really smart and dedicated people,” said Heibel. “My task here is to continue to lead this dedicated group into the next phase of growth.”

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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Peter DeHaan is the president of Peter DeHaan Publishing, Inc., ( the publisher and editor of Connections Magazine and AnswerStat, and editor of Article Weekly.

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