Pat Vos Is 2011 Tom Ryan Award Recipient

Congratulations go out to Pat Vos of Intercon Messaging Inc. for winning the 2011 Tom Ryan Award for Ethics, Integrity, and Quality Above All. This honor was accepted at the 47th Annual CAM-X Convention and Trade Show held recently at the Hyatt Regency in Montreal, Quebec.

The Tom Ryan Award is presented annually in memory of one of the contact management field’s most ardent advocates, Tom Ryan. This industry-specific award pays homage to companies that exhibit quality service while adhering to a mandate based on commitment to ethics and integrity above all else. Also taken into consideration is the company’s overall dedication to maintaining a cohesive working environment, practicing ongoing internal and external customer service initiatives and continuous involvement in industry and community programs.

Based in Grimsby, Ontario, CAM-X (Canadian Call Management Association) is an industry trade association for the call management.

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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About Peter DeHaan

Wordsmith Peter DeHaan shares his passion for life and faith through words. Peter DeHaan’s website ( contains information and links to his blogs, newsletter, and social media pages.

Peter DeHaan is the president of Peter DeHaan Publishing, Inc., ( the publisher and editor of Connections Magazine and AnswerStat, and editor of Article Weekly.

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