Amtelco Introduces Notification System

Amtelco’s new mass notification system is an automated application for notification needs: emergencies, staffing shortages, events, and meetings.  Using mass notification’s browser-based access, users can create, edit, and trigger alerts, as well as monitor real-time alert progress from virtually anywhere.  Notifications can be triggered by Web, phone call, and scheduled events.  Personnel can be notified via email, alpha or digital pager, fax, automated phone calls, and SMS text messaging.

In related news, the National Amtelco Equipment Owners (NAEO) 2011 conference was held in New Orleans, LA, March 13-16.  NAEO and Amtelco provided educational presentations during the conference and Amtelco made software and hardware announcements.  Kevin Beale, Amtelco’s director of R&D software, introduced the new Amtelco cloud, including applications such as miOnCall and miSecureMessaging.

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

Leave a Reply