Outsourcing Call Centers

This directory feed of Call Centers is from FindACallCenter.com. Click on the appropriate link below to learn more about a specific call center or see the master list.


Call Centers

Are you looking for a Call Center, BPO (Business Process Outsourcer), Contact Center, Teleservice Agency, Outsource Call Center, or Telemarketing Firm? Regardless of what you call them, these call centers all provide telephone call processing and related services to clients. This is our Master List or find tune your search by clicking on one of … Continue reading Call Center Directory

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840 Greenbrier Circle Chesapeake, VA 23320, USA www.mapcommunications.com Contact: Karen Oluwabusola, SVP, at 800-955-9888 or kareno@mapcommunications.com Services: Inbound, Outbound Vertical Markets: Healthcare Healthcare Services: Medical Answering Service, Telephone Triage, Physician Referral, Appointment-Setting and Reminder MAP Communications is a telephone answering service for hospitals, doctors, and physicians. Save Save

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1431 Centerpoint Blvd Ste 110 Knoxville, TN 37932, USA www.thmedicalcallcenter.com Contact: Karen Brown, RN, at 865-985-7304 or karen_brown@teamhealth.com; Jeanne Griffin at 865-985-7303 or jeanne_griffin@teamhealth.com Healthcare Services: Telephone Triage Other Healthcare Services: Nurse telephone triage, nurse advice line, pediatric nurse triage, pediatric asthma line, post-discharge calling, health information, patient follow-up, clinical and non-clinical surveys, Web-based services, … Continue reading TeamHealth Medical Call Center

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338 W Franklin St Jackson, MI 49201, USA www.ambscallcenter.com Contact: Aaron Boatin, vice president, at 800-968-1181 or sales@ambscallcenter.com Vertical Markets: Healthcare Healthcare Services: Medical Answering Service, Telephone Triage, Appointment-Setting and Reminder, Physician Referral Other Healthcare Services: Health surveys, post-discharge calls, transfer center service Ambs Call Center is a 24/7 medically based call center that offers … Continue reading Ambs Call Center

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808 4th Street Aurora, NE 68818, USA www.qualitycontactsolutions.com Contact: Angela Garfinkel, Owner, at 866-963-2889. Services: Inbound, Outbound, Email, Text Chat Vertical Markets: Healthcare, Education, Radio, Energy, Publications Quality Contact Solutions provides outsourced telemarketing and call center solutions that achieve sales results. They specialize in business to business telemarketing sales.

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4535 Strausser St NW North Canton, OH 44720, USA www.ameridial.com Contact: Craig J. Vretas, senior director of healthcare services, at 866-775-4755 or cvretas@ameridial.com Services: Inbound, Outbound, Email, Text Chat Multilingual: English, Spanish Vertical Markets: Healthcare Healthcare Services: Physician Referral, Appointment-Setting and Reminder Other Healthcare Services: Benefit inquiries, eligibility, open-enrollment support, claims processing and adjudication, customer … Continue reading Ameridial, Inc

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1903 Berry Dr Nacogdoches, TX, USA www.etechgs.com Contact: Jim Iyoob, executive vice president, at 936-371-2640 or jim.iyoob@etechgs.com Services: Inbound, Outbound, Email, Text Chat Multilingual: English, Spanish Vertical Markets: Telecommunications, retail, education, utility, cable Etech Global Services is a leading provider of customer engagement solutions, committed to continuous improvement, next-generation technology, and empowering people. Etech’s proprietary … Continue reading Etech Global Services

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2015 W Crosstown Pkwy Kalamazoo, MI 49008, USA www.answerunited.com Contact: Scott Gignac, president, at 800-937-5900 or sales@answerunited.com Services: Inbound, Email, Text, Chat Vertical Markets: Healthcare Healthcare Services: Medical Answering Service, Appointment-Setting and Reminder Answer United has been a leader in the telephone answering and call center industry for over forty years. They provide old-fashioned service … Continue reading Answer United

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800 N Henderson Rd Ste 200 King of Prussia, PA 19406, USA www.specialtyansweringservice.net Contact: Nicolas D’Alleva, business owner, at 888-532-4794 or ndalleva@specialtyansweringservice.net Services: Inbound, Outbound, Email, Text Chat Multilingual: English, Spanish Vertical Markets: Healthcare Healthcare Services: Medical Answering Service, Appointment-Setting and Reminder Specialty is a global provider of telephone answering services, including order processing and appointment-setting … Continue reading Specialty Answering Service

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4720 NW 2nd Ave #D105 Boca Raton, FL 33431, USA www.call4health.com Contact: Bryan Weinstein, VP business development, at 561-994-3334 x1550 or bweinstein@call4health.com Multilingual: English, Spanish Vertical Markets: Healthcare Healthcare Services: Medical Answering Service, Telephone Triage, Appointment-Setting and Reminder, Physician Referral Other Healthcare Services: Post discharge follow-up, transitional care, remote hospital switchboard, seminar and event registration Call … Continue reading Call 4 Health

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3421 Empresa Ste C San Luis Obispo, CA  93420, USA www.advantage-plus.com Contact: 800-549-8282 or hello@advantage-plus.com Services: Inbound Multilingual: English, Spanish Advantage Answering Plus provides live receptionist services and after-hours telephone answering services from its headquarters in San Luis Obispo. Serving the entire United States for over twenty years, their team of friendly and professional receptionists … Continue reading Advantage Answering Plus

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20235 N Cave Creek Rd #104-612 Phoenix, AZ 85024, USA www.synergysolutionsinc.com Contact: Lori Fentem at 602-296-1601 or llfentem@callsynergy.com Services: Inbound, Outbound, Email, Text Chat Multilingual: English, Spanish Vertical Markets: Retail, E-Commerce, Healthcare, Financial services, Multi-Family Housing, Home Services, Automotive, Technology, Publishing, Legal Synergy Solutions is SRO accredited and provides a full suite of  customer interaction solutions … Continue reading Synergy Solutions Inc

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1591 Savannah Hwy Charleston, SC 29407, USA www.callexperts.com Contact: 800-374-0911 or info@callexperts.com Services: Inbound, Email, Text Chat Multilingual: English, Spanish Call Experts is a complete contact center for all voice and text messaging needs, offering custom applications, SMS servers, and extensive Web reporting.

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2625 Weston Rd Weston, FL 33331, USA www.goldengatebpo.com Contact: Tracy Thompson, managing director, at 954-300-2502 x704 or tthompson@goldengatebpo.com Services: Inbound, Outbound, Email, Text Chat Multilingual: English, Spanish, French, Portuguese Vertical Markets: Telecommunications, media, banking and financial services, healthcare, consumer products and electronics Golden Gate BPO is headquartered in Weston, Florida, with contact center locations in … Continue reading Golden Gate BPO Solutions, LLC

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30 Lanidex Plaza W Parsippany, NJ  07054, USA www.solixinc.com Contact: James McCarthy, vice president of sales, at 800-200-0818 or james.mccarthy@solixinc.com Services: Inbound, Outbound, Email, Text Chat Multilingual: English, Spanish, Chinese, French, Korean Vertical Markets: telecommunications, government, utilities, healthcare, disaster relief Solix Connect is a US-based contact center provider that offers live agent or IVR communications, … Continue reading Solix, Inc

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12560 S Holiday Dr Bldg C Alsip, IL 60803 www.unicomcorp.com Contact: Devin Bailey at 708-239-8000 or dbailey@unicomcorp.com

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13865 Sunrise Valley Dr Herndon, VA 20171, USA www.xo.com/unified-communications/contact-center/interactive-voice-response/ Contact: Andrew Crowley, web marketing programs manager, at 800-421-3887 or info@xo.com. Services: Inbound, Outbound XO Communications provides top of the line contact center solutions. They specialize in Interactive Voice Response (IVR), hosted PBX, and contact center on demand (CCOD).

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205 E Center St Duncanville, TX 75116, USA www.callcenteragency.com Contact: Kim Lauer, director of sales, at 800-232-3321 or inquiry@per-com.com Services: Inbound, Outbound Multilingual: English, Spanish Healthcare Services: Medical Answering Service, Appointment-Setting and Reminder, Physician Referral Award-winning 24/7 full-service HIPAA-compliant inbound and outbound call center staffing bilingual (English and Spanish) and Web-connected agents

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1000 N West St Ste 1200 Wilmington, DE, 19801, USA www.invensis.net Contact: Arvind Rongala, business development manager, at 302-261-9036 or arvind.rongala@invensis.net Services: Inbound, Outbound, Email, Text Chat Vertical Markets: Telecom, Tourism and Travel, Utilities Invensis is a 24/7 professional, multi-channel call center outsourcing company serving clients globally since 2000.

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600 International Blvd. Mt. Olive, NJ, 07828, USA www.tmpwdirect.com Contact: Ken Gary, senior vice president, at 877-477-7845 or ken.gary@tmpwdirect.com Services: Inbound, Outbound, Email, Text Chat Multilingual: English, Spanish, French Vertical Markets: Consumer Products, Health and Beauty, E-Commerce, Home Building/Improvement Products, Technology Providing optimum customer experience services for nearly 30 years. Inbound, outbound, e-commerce support and … Continue reading TMP Direct

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15 Canty Ln Fairview Heights, IL 62208, USA www.answerdirectonline.com Contact: Ben Campbell, director of sales, at 800-282-0070 or live@answerdirectonline.com Services: Inbound, Outbound, Email, Text Chat Continuously providing service to clients of multiple industries for more than 50 years.

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3100 SW 145th Ave Ste 410 Miramar, FL 33027, USA www.callzilla.net Contact: Neal Topf, president, at 855-255-9552 or 786-664-9700 or info@callzilla.net Services: Inbound, Outbound, Email, Text Chat Language: Spanish Healthcare Services: Medical Answering Service, Appointment-Setting and Reminder Spanish and Hispanic specialists, allowing for effective communication with Spanish-speaking patients and customers.

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#102-38085 Second Avenue Squamish, BC, V8B 0B6, Canada www.connectionscallcenter.com Contact: Lillian (Lil) Lyle, owner, at 800-667-7588 or info@connectionscallcenter.com Services: Inbound, Email Offers outsourcing, order-entry, work alone programs, emergency response, database management, virtual receptionist, and total answering service needs.

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40 Temple St Fredonia, NY 14063, USA www.dftcommunications.com Contact: Lisa Ludemann, call center manager, at 716-672-5144 or lisal@dftel.com Services: Inbound, Outbound, Email Offering inbound and outbound call solutions 24/7, demonstrating customer care excellence.

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24 Darling St Brantford, ON, N3T 2K4, Canada www.extendcomm.com Contact: Scott Lyons, president, at 800-265-9975 or info@extendcomm.com Services: Inbound, Email, Text Chat As specialists in process efficiency, Extend customizes call-handling programs to ensure accuracy and timeliness.

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28838 US Hwy 69 East Lamoni, IA  50140 www.procom-inc.com Contact: Shylea Kerns, account manager, at 800-433-9893 or shylea@procom-inc.com Services: Inbound, Outbound Healthcare Services: Appointment-Setting and Reminder Other Services: Inbound customer service and sales, seminar scheduling, and fundraising Providing inbound and outbound customer service for health insurance companies since 1989. Accredited by the BBB with an A+ … Continue reading ProCom, Inc

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PO Box 626 Framingham, MA 01702, USA www.viponcall.com Contact: Bill or John Campbell at 866-270-1030 or totalvip@verizon.net Healthcare Services: Medical Answering Service, Telephone Triage, Appointment-Setting and Reminder Other Healthcare Services: Automated test result line HIPAA-compliant secure messaging, along with dispatch service, including Web portal dispatch service.

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629 Martin Luther King Hwy Lake Charles, LA 70601 www.southwestcallcenter.com Contact: Celia Case, general manager, at 337-310-2435 or ccase@southwestcallcenter.com Services: Inbound Healthcare Services: Medical Answering Service Inbound call center providing professional and empathetic telephone support to the medical industry since 1993.

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2801 Glenda Ft Worth, TX 76117, USA www.outreachcom.com Contact: B. Darrell Alsup, president, at 817-288-7272 or dalsup@outreachcom.com Services: Inbound, Outbound, Email, Text Chat Vertical Markets: Cable, utility 300 seat inbound/outbound customer care center with experience in sales, collections, and CRM; all calls done from Ft Worth office.

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3901 Jean Talon St W Ste 200 Montreal, QC H3R 2G4, Canada www.image-24.com Contact: Gary Blair, president, at 514-736-6767 or gary.blair@image-24.com Services: Inbound, Outbound Multilingual: English, French At Image-24, we get the message, 24/7. Your image depends on it, all day and all night.

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10300 SW 72nd St, #261A Miami, FL 33173, USA www.aliveansweringservice.com Contact: Rob Hudelson, owner, at 800-355-2650 or rob@aliveanswer.net Services: Inbound Multilingual: English, Spanish Bilingual 24/7 telephone answering service

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European Trade Center – Building B 115 K Tsarigradsko Chaussee Sofia, 1784, Bulgaria telusinternational-europe.com Contact: Xavier Marcenac, executive director, at 00359-898-952800 or xavier.marcenac@telusinternational.com Services: Inbound, Outbound, Email Multilingual: German, French, English, Italian, Spanish, Russian Vertical Markets: E-commerce, travel, leisure, software, telecommunications 1700 seats in Eastern Europe (Bulgaria and Romania) from four sites; multilingual customer care … Continue reading Telus International Europe

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11010 NW 30th St Miami, FL 33122, USA www.costaricascallcenter.com Contact: Richard Blank, CEO, at 888-271-6750 or ceo@costaricascallcenter.com Services: Inbound, Outbound, Email, Text Chat Costa Rica’s Call Center is a BPO outsourcing company offering key telemarketing services to small and medium sized businesses.

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350 E 1st Ave # 220 Columbus, OH 43201, USA www.cmrinc.com Contact: Sales department, at 800-475-7300 or sales2@cmrinc.com Services: Inbound Providing call center services for over 50 years.

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5815 Dearborn Mission, KS 66202-2786, USA www.answerprolimited.com Contact: Douglas Gregg, general manager, at 913-384-1212 or dgregg@answerprolimited.com “People answering people since 1956.”

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6700 Old Collamer Rd Ste 110 East Syracuse, NY 13057, USA www.netegrityconsultants.com Contact: Scott Brennan, managing member, at 315-350-3663 or sbrennan@netegrityconsultants.com Services: Inbound, Outbound, Email Inbound technical support call center servicing ISP customers 24/7. All calls answered by US agents.

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202 – 2636 Montrose Ave Abbotsford, BC, V2S 3T6, Canada http://surecallcc.com/remessaging Contact: Marc Bombenon, at 888-993-1144 or marc@surecallcc.com. Telephone answering services since 1980, specializing in Western Canada and USA

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6226 – 50 Ave Box 6295 Drayton Valley, AB T7A 1R7, Canada www.interconmessaging.com Contact: Sydnee Cowling or Jessica Fennelly, sales team, at 877-999-5581 or sales@interconmessaging.com Award-winning company, providing prompt professional telephone reception services.

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1290 Lincoln Rd Ste # 4 Yuba City, CA 95991, USA www.telesecansweringservice.com Contact: Joyce, owner, at 877-282-3232 or telesec@sbcglobal.net 24/7 answering service serving business and medical professionals; always reach live operators

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5620 Old Bullard Rd, Ste 109 Tyler, TX 75703, USA www.tele-onecom.com Contact: Carey Boyles, president, at 903-531-0777 or cboyles@tele-onecom.com 24/7 telephone answering service offering services nationwide.

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2600 N Central Ave, Ste 904 Phoenix, AZ 85004, USA www.answeringservice.com Contact: Lisa Dame, business development manager/sales, at 866-672-6555 or lisa@answeringservice.com ReceptionHQ LLC provides virtual reception and call answering services to clients ranging from sole traders and professionals to small business owners, government departments, not-for-profit organizations, and corporate entities across a vast array of industries. … Continue reading Answering Service

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18 Beck St Atlanta, GA 30318, USA www.telemedinc.com Contact: Steve Clover, VP sales and marketing, at 800-529-8010 Services: Inbound Vertical Markets: Medical Healthcare Services: Medical Answering Service TeleMed is a provider of customized medical answering services.

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6100 4th St Seattle, WA 98108, USA www.sound-tele.com Contact: Andrew Tillery, marketing director, at 800-577-1550 or a.tillery@sound-tele.com Services: Inbound, Outbound, Email, Text Chat Multilingual: English, Spanish Sound Telecom provides inbound call center and outbound call center solutions.

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11845 IH-10 West Ste 400 San Antonio, TX 78230, USA carenethealthcare.com Contact: Business Development or 800-809-7000 Healthcare Services: Telephone Triage, Physician Referral, Appointment-Setting and Reminder Other Healthcare Services: Outbound calling, patient/provider communications, population health management, post discharge follow-up, remote patient monitoring, secure email, telenursing, consulting, telehealth, health-risk assessments, and emergency department follow-up calls Carenet is … Continue reading Carenet Healthcare Services

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255 Primera Blvd, Ste 160 B Lake Mary, FL 32746, USA www.myxact.com Contact: Kathy Gray, director of business development, at 217-670-2304 or kathy.gray@myxact.com Xact Telesolutions is a provider of call center services and integrated telecommunications for businesses nationwide. Save Save Save Save Save Save Save Save

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