Connections Magazine Buyers Guide

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Connections Magazine 2020 Call Center Buyers Guide

Alliant Insurance Services, Inc.
4530 Walney Rd, Ste 200
Chantilly, VA, USA
https://atsi.alliant.com/
Contact: Rey Lavilla at 855-393-ATSI or rey.lavilla@alliant.com
The member-exclusive, ATSI-endorsed Professional Liability Insurance Program protects you against claims-related errors, omissions, and/or negligence arising from your professional services.

Ambs Call Center
338 W Franklin St
Jackson, MI, USA
www.ambscallcenter.com
Contact: Aaron Boatin at 800-968-1181 or sales@ambscallcenter.com
A 24/7 call center that provides telephone answering service, employee reporting service, switchboard services, and medical answering service. Family owned and operated since 1932.

Amtelco

Amtelco
McFarland, WI, USA
Contact: Jim Becker, vice president of marketing, at 800-356-9148 or jim@amtelco.com
https://callcenter.amtelco.com
Amtelco’s mission is working together to provide the very best communication product solutions, backed by professional technical support. Listening closely to the needs of their customers provides the inspiration for Amtelco’s innovative solutions. For more than forty years, Amtelco has been developing innovative hosted and premises-based telephone answering systems, backed by the incredible customer service.

Call 4 Health
2855 S Congress Ave
Delray Beach, FL, USA
www.call4health.com
Contact: Bryan Weinstein, CSO, at 561-346-4848 or bweinstein@call4health.com
A telemedicinal-focused call center for various medical management services, including nurse triage, medical answering services, appointment scheduling and appointment reminders 24/7/365.

Call Centre Hosting Inc.
5230 Dundas St W Unit 8
Toronto, ON, Canada
www.callcentrehosting.com
Contact: Robert Ernst at 888-986-8571 or support@callcentrehosting.com
Provides integrated solutions and support to small and medium-sized answering services. A hosted answering service that only requires an internet connection; ideal for start-ups.

CenturiSoft Inc.
4100 Eldorado Pkwy, Ste 100
McKinney, TX, USA
www.centurisoft.com
Contact: John Pope, president, at 800-866-1929 or sales@centurisoft.com
CenturiSoft provides unified communications, voicemail, logger, and soft switch applications.

MAPCommunications

MAP Communications, Inc
Chesapeake, VA, USA
www.mapcommunications.com
Contact: Grant Sibley, CFO and director, at 800-955-9888 or gsibley@mapcommunications.com
MAP is an employee-owned nationwide call center that is actively seeking to purchase answering services and call centers. If you are considering a sale, call MAP to find out why selling to an ESOP is more beneficial to you and your employees than selling to another party.

Pulsar360 Inc
PO Box 319
Littleton, CO, USA
www.pulsar360.com
Contact: Bob Harrison at 480-800-4765 or bob@pulsar360.com
Pulsar360 services meet the special requirements of the TAS industry, which include at no additional charge 20 percent burstable SIP trunking and much more.

Quality Contact Solutions, Inc.
102 Grant Street
Aurora, NE, USA
www.qualitycontactsolutions.com
Contact: Angela Garfinkel, president, at 866-963-2889 or angela@qualitycontactsolutions.com
Outbound telemarketing/call center solutions that achieve sales results. Experienced telemarketing sales organization with centers across the USA: outbound, inbound, email, text, click-to-chat, and more.

Startel

Startel Corporation
16 Goodyear Bldg B-125
Irvine, CA, USA
www.startel.com
Contact: Isaac Thompson, account manager, at 800-782-7835 or sales@startel.com
Startel is a leading provider of contact center solutions and services designed to boost employee productivity and efficiency, reduce operating costs, increase revenue, and enhance the customer experience.

TASbiller Cloud
PO Box 600695
Jacksonville, FL, USA
www.TASbiller.com
Contact: Randy Ripkey, president, at 800-545-1535 or ripkey@tasbiller.com
TASbiller’s popular billing and analysis program has moved to the cloud! Access billing data, post payments, or process billing from any computer, anywhere in the world.

TeligentIP
600 Congress Ave 14th Floor
Austin, TX, USA
www.teligentip.com
Contact: Lori Jenkins at 720-893-0713 or lori@teligentip.com
TeligentIP offers a vast range of voice communication products from hosted voice, SIP-trunking, Skype for business, and contact center services. They also offer cloud-based agent applications.

Call Center Industry Associations and User Groups

See our directory of industry associations and user groups.

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