Embrace SaaS Flexibility
Tap Internet Provided Services to Maximize Outcomes By Peter Lyle DeHaan, Ph.D. SaaS (Software as a Service) is a subscription service that provides software solutions … Read more
Tap Internet Provided Services to Maximize Outcomes By Peter Lyle DeHaan, Ph.D. SaaS (Software as a Service) is a subscription service that provides software solutions … Read more
By Shawn Griswold Today you must take initiative to deal with security and system hardening. Flying under the radar, hoping and praying you will be … Read more
By Donna Fluss We’ve entered the new decade with great momentum in technological innovation. Startups and large enterprises are investing billions in artificial intelligence (AI) … Read more
By Dan Somers Many companies are implementing live chat because it offers a better experience for some queries and with some customers. It also offers … Read more
Be Ready for Artificial Intelligence to Revolutionize Your Call Center By Peter Lyle DeHaan, PhD One of the spaces I inhabit is the call center … Read more
By Sherry Gouel Looking back at previous generations, we’re certain to find things that make us wonder, “What were they thinking?” Of course, the world … Read more
By Art Coombs High-profile stories of compromised credit cards and data breaches and their sobering aftereffects have dominated the headlines in recent years. As such, … Read more
Applications that Improve the Customer Journey By Deborah Navara and Jana Benetti Recent advancements in artificial intelligence (AI) technology, coupled with consumer preference for digital … Read more
By Jim Graham In 1989 the first known ransomware attack occurred when twenty thousand floppy disks containing malware were distributed to researchers across more than … Read more
Automated and AI-Driven Programs for Business By Elena Langdon Automation and artificial intelligence (AI) are all the rage these days—for good reason. The technology behind … Read more