The Twelve Steps to Successful Telemarketing – Step Ten: Handling Objections, Part Two
By Kathy Sisk Here are six methods to deal with objections. Pick the ones you feel comfortable with and that are appropriate for objections you … Read more
By Kathy Sisk Here are six methods to deal with objections. Pick the ones you feel comfortable with and that are appropriate for objections you … Read more
By Kathy Sisk In previous issues we have covered the twelve steps to successful telemarketing, with the exception of Step Ten, the objection step. Provided … Read more
By Kathy Sisk Once you have received a commitment from your prospect, you need to reinforce or strengthen that commitment with a post close. Many … Read more
By Kathy Sisk An effective close is the natural conclusion to all the previous steps. Whether you do close, however, will depend on how successfully … Read more
By Kathy Sisk We’re nearing the end in learning the skills of successful telemarketing, but don’t rush things. The next step in is the trial … Read more
By Kathy Sisk Once you have completed Step Seven: Selling, you’ll want to encourage a positive response. This is accomplished in Step Eight: Get Reaction. … Read more
By Kathy Sisk There are four necessary elements in an effective selling presentation, which we will cover in Step Seven. Learning and customizing these steps … Read more
By Kathy Sisk In the last two issues, we learned how to qualify our prospect in Step Five: Probing. For what happens next, there are … Read more
By Kathy Sisk The fifth of the twelve steps to successful telemarketing is generating quality leads. During Step Five, you will need to decide where … Read more
By Kathy Sisk The first four of the twelve steps allow you to reach the point where you can begin to uncover your prospect’s wants … Read more