Are You Mining the Gold From Your Clients?
By David Saxby Customers are gold to your business! They are your lifeblood. Without customers, we would all be out of business. So if customers … Read more
By David Saxby Customers are gold to your business! They are your lifeblood. Without customers, we would all be out of business. So if customers … Read more
By Doug Lindsey We enclose a monthly newsletter to our customers with our billing. It gets printed out on letterhead then photocopied on a different … Read more
By Pat Verlodt The color of things around us is often taken for granted. It seems there is a large majority of people who don’t … Read more
By Donna West, Jennifer E. Brunner, Theresa Walker, and Allan Fromm You have a great answering service; your call center is giving excellent service; it’s … Read more
By Frank D’Ascenzo Companies generally fall into four categories in regard to their Internet technology friendliness. There are the: Traditionalists: These are businesses that are … Read more
By Donna West In today’s competitive marketplace, simply opening your door for business will not guarantee you success. You need to put together a comprehensive … Read more
By Greg Roberts and Albert Iannantuono Reason #1 – They Don’t Do Anything. [AI] Web surfers don’t take the time to search and surf for … Read more
By Frankie Kangas Small is beautiful: For its size, the postcard packs the biggest wallop of any mailing device. Why? It has instant visibility because … Read more
By John W. Weikert How many clichés have you found that apply to the “live” operator business such as “Your service is only as good … Read more
By Orvel Ray Wilson Assuming You Don’t Have to Market Coca-Cola is by far the most widely recognized brand name in the world, and one … Read more