Wisconsin State Journal Names Amtelco “Top Workplace”
Amtelco was awarded a Top Workplaces 2021 honor by Wisconsin State Journal Top Workplaces. The list is based solely on employee feedback gathered through a … Read more
Amtelco was awarded a Top Workplaces 2021 honor by Wisconsin State Journal Top Workplaces. The list is based solely on employee feedback gathered through a … Read more
Quality Contact Solutions (QCS) hired Align Assurance, a third-party independent audit firm to perform a SOC 2 audit. A SOC (System and Organization Controls) 2 … Read more
Amtelco announced it received U.S. patent 10,917,524 for “Auditing Communication Sessions.” The patentable element is Amtelco’s systems and methods for auditing communication sessions. This improved … Read more
Amtelco announced it has been granted a U.S. patent for “Intelligent Speech-Enabled Scripting.” The patentable element is Amtelco’s system and method for intelligent speech-enabled scripting. … Read more
Amtelco announced the 10-year anniversary and continued growth of miSecureMessages, their secure messaging app. MiSecureMessages was built specifically to deliver HIPAA compliant text messages and … Read more
Soft Agent now rated “Avaya compliant” Amtelco announced that its Soft Agent application version 5.4 is compliant with key Avaya OneCloud™ CCaaS (Contact Center as … Read more
Telescan, a division of Amtelco, announced a new feature in development for the Spectrum system for users of the Genesis Prism application: the ability to auto-patch client … Read more
Amtelco announced the launch of a newly redesigned website for miSecureMessages (MSM). Visitors will find that the new site features a streamlined, modern design, with … Read more
Many service providers find it desirable to track the time spent performing administrative tasks. Accounting for this time gives greater visibility into internal staffing needs, … Read more
Quality Voice & Data, Inc. (QVD), a national telecom carrier licensed by the Federal Communications Commission (FCC) announced that it has been authorized as a … Read more