INCC Acquires Millennium Teleservices Operations
International Consolidated Companies, Inc. INCC) announced it has acquired the operations of Millennium Teleservices, LLC, a leading outbound telemarketer. INCC has assumed the leases on … Read more
International Consolidated Companies, Inc. INCC) announced it has acquired the operations of Millennium Teleservices, LLC, a leading outbound telemarketer. INCC has assumed the leases on … Read more
InfoCision has a strong history of hiring from within to fill open positions. For instance, company president and CEO Carl Albright started his career as … Read more
Glencoe Capital’s Michigan Opportunities Fund has acquired the inbound telephone customer service business and certain other assets of Novo 1. “Our investment in Novo 1 … Read more
OnviSource announced the roll out of OnviNet Portica Unified Communications Platform, automating and optimizing call center agent communications. Portica is an affordable multi-media and integrated … Read more
Contact Centers of America (CCA) and Valencia Community College announced a partnership to expand and enhance the existing customer service and technical support certification program … Read more
Time Communications announced that Jon Pitton has joined the company as Director of Business Development. Jon brings over twenty years of call center experience to … Read more
OnviSource announced the launch of a pilot program for their integrated Speech Analytics software, Explora. Call centers wanting to “try before they buy” can use … Read more
OnviSource announced the integration of Explora speech analytics with their OnviCord Workforce Optimization (WFO) suite of software solutions, including call recording, quality assurance, screen capture, … Read more
Stream Global Services, Inc. and EGS Corp., the indirect parent company of eTelecare Global Solutions, Inc., jointly announced that they have entered into a definitive … Read more
Synergy Solutions, Inc., a premier provider of outsourced customer contact solutions, announced that it was named one of the 5000 fastest-growing private companies in America … Read more