Spanlink Appoints Roxann Swanson as VP of Sales
Spanlink Communications announced that Roxann Swanson has joined the company as vice president of sales. Swanson will oversee the sales organization of Spanlink’s Cisco practice. … Read more
Spanlink Communications announced that Roxann Swanson has joined the company as vice president of sales. Swanson will oversee the sales organization of Spanlink’s Cisco practice. … Read more
InfoCision Management Corporation announced a strategic corporate restructuring, asking three members of the company’s executive team to take on additional responsibility with newly created roles. … Read more
AnswerNet, a provider of inbound, outbound, and e-bound contact center services, announced the addition of the Exchange Network of Billerica, Massachusetts to its growing family … Read more
Convergys Corporation announced that Jeff Fox has been named president and chief executive officer. Fox has agreed to serve in this position for at least … Read more
AnswerNet, a telemessaging firm and a full service provider of inbound, outbound, and e-bound contact center services, announced that Josue Leon has been promoted to … Read more
The Connection, a U.S.-based outsourced contact center, announced the addition of a new 340-seat contact center to be located in Penn Yan, New York. The … Read more
Marife Zamora, Convergys Vice President and Country Manager and other senior executives welcomed US Ambassador Kristie Kenney to the Convergys One facility in Makati City. … Read more
OnviSource announced the availability of OnviNet Ensura Backup and Disaster Recovery Solution packages for its customers using their OnviCall and AccuCall platforms. OnviSource is offering … Read more
When Jim Kilgore’s Smyrna-based call center, Answer First Communication, started operations in 1960, there were no personal computers, email, faxes, cell phones, voice mail, texting … Read more
OnviSource announced a new suite of customer-centric services called OnviCare Lifecycle Assistance Services. OnviCare expands its support programs by offering solutions beyond technical support, assisting … Read more