Industry Leaders Join J.Lodge
Recent additions to the team at J.Lodge include Marshall Ogen, SVP of sales, Carmit DiAndrea, VP of analytics, and Clark Ridge, VP of client strategies … Read more
Recent additions to the team at J.Lodge include Marshall Ogen, SVP of sales, Carmit DiAndrea, VP of analytics, and Clark Ridge, VP of client strategies … Read more
AnswerNet has been selected as one of the “100 Best-Run Companies” by SmartCEO magazine. The winners of this award are selected by editors and writers … Read more
AtelUSA, a division of Atención Telefónica, a Mexico call center provider, announced the expansion of its operations into the United States. The recently acquired office … Read more
AnswerNet is among the first call centers to include video chat moderation in their list of products and services. AnswerNet is hiring 50 agents in … Read more
Synergy Solutions, Inc., a provider of outsourced customer contact solutions, announced the appointment of Christa Heibel as Chief Operating Officer. Heibel will join Synergy’s founder … Read more
Focus Telecommunications, Inc. is celebrating its 25th Anniversary this year. Incorporated on April 6, 1987, the family run company has grown over the past 25 … Read more
It was a typical day at Gila. Agents were taking calls, accepting payments, and doing everything necessary to help its Credit Union clients service their … Read more
TeleServices Direct announced plans to locate a new call center in Anderson, Indiana, creating up to 180 new jobs by 2015. The Indianapolis-headquartered company is … Read more
DialAmerica announced that Brandon Davis has joined the company as director of new business development. In his new position, Davis is responsible for DialAmerica’s new … Read more
OnviSource announced Excella Plus, automated Quality Assurance (QA) and call analytics. Excella Plus integrates with OnviSource’s Explora speech analytics to deliver automated mass monitoring and … Read more