Highlights of the Future Call Center Summit
By Brian Cantor and Shawn Siegel The more than 400 executives who attended the Future Call Center Summit were treated to the biggest and best … Read more
By Brian Cantor and Shawn Siegel The more than 400 executives who attended the Future Call Center Summit were treated to the biggest and best … Read more
Call Center Summit is celebrating its ninth year with a newly branded and improved summit: The Future Call Center Summit. This event challenges the status … Read more
Customer Management IQ earlier introduced the agenda for The Future Call Center Summit, supported by leading customer-centric organizations. Executives from these organizations will discuss the … Read more
Customer Management IQ has finalized the agenda for The Future Call Center Summit, supported by leading customer-centric organizations such as Disney, Arby’s Restaurant Group, Best … Read more
Customer Management IQ introduces the ninth annual Call Center Summit with an evolved brand: The Future Call Center Summit. From January 21 to 24, Disney’s … Read more
Did you make it to this year’s Call Center Week? If not you missed a packed week of all things call center related – and … Read more
By Peter Lyle DeHaan, PhD In mid-June, I enjoyed attending Call Center Week, the premier call center conference, at Caesars Palace in Las Vegas, Nevada. … Read more
By Kelli Harrigan The National Amtelco Equipment Owners (NAEO) recently at met the Gaylord Opryland in Nashville, Tennessee, for its annual conference. Preconference workshops focused … Read more
Call Center Week, proclaimed as the “most comprehensive call center event in the world,” will soon be here: June 10–14, 2013, at Caesars Palace in … Read more
The 2012 ATSI Annual Conference was held June 13 through 15 at the Omni ChampionsGate in Orlando, Florida. There were over 200 registered attendees for … Read more