Wisconsin State Journal Names Amtelco “Top Workplace”
Amtelco was awarded a Top Workplaces 2021 honor by Wisconsin State Journal Top Workplaces. The list is based solely on employee feedback gathered through a … Read more
Amtelco was awarded a Top Workplaces 2021 honor by Wisconsin State Journal Top Workplaces. The list is based solely on employee feedback gathered through a … Read more
Amtelco announced it received U.S. patent 10,917,524 for “Auditing Communication Sessions.” The patentable element is Amtelco’s systems and methods for auditing communication sessions. This improved … Read more
By Amtelco One of the first person-to-person connections a customer makes with an organization is often through a phone call. Whether the caller’s intent is … Read more
Amtelco announced it has been granted a U.S. patent for “Intelligent Speech-Enabled Scripting.” The patentable element is Amtelco’s system and method for intelligent speech-enabled scripting. … Read more
Amtelco announced the 10-year anniversary and continued growth of miSecureMessages, their secure messaging app. MiSecureMessages was built specifically to deliver HIPAA compliant text messages and … Read more
Soft Agent now rated “Avaya compliant” Amtelco announced that its Soft Agent application version 5.4 is compliant with key Avaya OneCloud™ CCaaS (Contact Center as … Read more
By Nicole Limpert The ever-increasing threats from natural and human-caused disasters have made the use of disaster response systems a necessity. Nearly two-thirds of U.S. … Read more
Telescan, a division of Amtelco, announced a new feature in development for the Spectrum system for users of the Genesis Prism application: the ability to auto-patch client … Read more
Amtelco announced the launch of a newly redesigned website for miSecureMessages (MSM). Visitors will find that the new site features a streamlined, modern design, with … Read more
Many service providers find it desirable to track the time spent performing administrative tasks. Accounting for this time gives greater visibility into internal staffing needs, … Read more