Amtelco’s John Morley Retires
John Morley, vice president for new product development and senior product developer for Amtelco, retired September 30. Initially a documentation writer, he quickly moved into … Read more
John Morley, vice president for new product development and senior product developer for Amtelco, retired September 30. Initially a documentation writer, he quickly moved into … Read more
Amtelco client sharing tools — IS (Intelligent Series) messenger, B2B agent, and IS Web scripting — can be used to expand into new services, such … Read more
Amtelco engineers have successfully married a number of applications in a single server, effectively reducing the number of servers needed to implement Amtelco’s Infinity Intelligent … Read more
Amtelco’s miOnCall app is available for the Apple iPad, iPhone, and iPod Touch and can be downloaded at the Apple iTunes store. The miOnCall App … Read more
Amtelco completed the first installation of Infinity version 5.6 call handling and messaging system. Call Management Resources, Inc., a 20-seat call center in Columbus, Ohio, … Read more
Amtelco’s Infinity Intelligent Series (IS) now offers next generation call scripting. With the IS Web scripting, Amtelco continues to create innovative tools for call centers … Read more
Amtelco has launched a “you click — we donate” fund raising campaign for the Susan G. Komen Breast Cancer Foundation. For every new fan on … Read more
Amtelco Intelligent Soft Agent System with Asterisk and ACD Connectivity: Amtelco released the Intelligent Soft Agent for installation in the call center market. The Soft … Read more
Amtelco announced the receipt of U.S. patent 7,593,962 for “A System and Method for Dynamically Creating Records.” The new patent encompasses using a script to … Read more
Amtelco continues enhancing its call center Web interface. Web Interface to Intelligent Series (IS) Scheduling: Clients can now login to the Web and see their … Read more