Amtelco has been awarded a Top Workplaces 2023 honor by the Wisconsin State Journal Top Workplaces. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. The confidential survey uniquely measures 15 culture drivers that are critical to the success of any organization: including alignment, execution, and connection, just to name a few.

“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” said Eric Rubino, Energage CEO. “That’s something to be proud of. In today’s market, leaders must ensure they’re allowing employees to have a voice and be heard. That’s paramount. Top Workplaces do this, and it pays dividends.”

Amtelco, a family-owned business located in McFarland, Wisconsin, has been a trusted name in call center systems, software applications, and secure texting technologies for over 45 years. Founder Bill Curtin, II, and Amtelco have received more than 30 U.S. Patents for telephony software, data handling methodologies, and telephone switching devices. Millions of calls are processed every day by Amtelco systems around the world.

Mr. Curtin’s ingenuity and generous spirit are reflected throughout the company. Amtelco has earned industry praise with its award-winning products and proudly supports local and international charities.

Both employees and customers are treated like family. Matt Heron, President, and CEO of AnswerFirst, an Amtelco customer, states, “Working with the Amtelco folks has always been a pleasure, and I can’t say enough about you all. I am always impressed at your success in creating a strong culture, lasting relationships, and people-first support.”

Learn more at Amtelco.com.

Amtelco completed its long-awaited solar panel project and has begun using solar energy to help reduce its carbon footprint and fossil energy usage. Amtelco is forecasting to offset its energy consumption with solar power by 59 percent of its current use.

In the past, Amtelco’s building manager had researched how their HQ building in McFarland, WI, could cover a sizable portion of its roof with solar. At the time, it wasn’t a feasible option for the company. However, in the fall of 2021, Tom Curtin, CEO of Amtelco, decided to take another look. Tom says, “Knowing that our roof has 100 precent exposure to that beautiful southern sun would always make me think, ‘Someday it would be so great to be able to go green with that roof.’ I am so excited that through all the Amtelco teams’ efforts, we finally made that dream a reality.”

According to the EPA, electric power generates the second largest share of greenhouse gas emissions. Tom continues, “For many years, it was just a wonderful wish to reduce the greenhouse gas contribution we make. We are fortunate that Amtelco has been successful. And so, we invested in our community and the future of our families through renewable energy.”

Amtelco has been eco-minded and dedicated to recycling in the office for years. Recently, Amtelco concluded a six-month period of collecting eligible plastic bags, films, wraps, etc., for the Trex® Company’s Recycle Beyond the Bag program to earn a Trex bench made from the recycled materials.

As a leading provider of innovative communication applications for more than 45 years, Amtelco has its roots in the early 1950s when its founder, William J. Curtin, invented and patented solutions for his call center. With Amtelco systems currently operating in all fifty of the United States and in more than twenty foreign countries, Amtelco customers process millions of calls monthly. Amtelco is well known in various industries for continually developing advanced call center solutions designed to streamline communications, all backed by Amtelco’s superior 5-star service and support.

Amtelco announced that it has been awarded a Top Workplaces 2023 honor by the Wisconsin State Journal Top Workplaces. The list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC.

The confidential survey uniquely measures fifteen culture drivers that are critical to the success of any organization: including alignment, execution, and connection.

“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” said Eric Rubino, Energage CEO. “That’s something to be proud of. In today’s market, leaders must ensure they’re allowing employees to have a voice and be heard. That’s paramount. Top Workplaces do this, and it pays dividends.”

Amtelco, a family-owned business located in McFarland, Wisconsin, has been a trusted name in call center systems, software applications, and secure texting technologies for over forty-five years.

Founder Bill Curtin, II, and Amtelco have received more than 30 U.S. Patents for telephony software, data handling methodologies, and telephone switching devices. Millions of calls are processed every day by Amtelco systems around the world.

Mr. Curtin’s ingenuity and generous spirit are reflected throughout the company. Amtelco has earned industry praise with its award-winning products and proudly supports local and international charities.

Both employees and customers are treated like family. Matt Heron, president, and CEO of AnswerFirst, an Amtelco customer, states, “Working with the Amtelco folks has always been a pleasure, and I can’t say enough about you all. I am always impressed at your success in creating a strong culture, lasting relationships, and people-first support.”

 For more information, visit Amtelco.com.

Amtelco announced that several new positions have been added as part of a growth program to develop new innovations and provide even better service to their growing customer base. These include additions in various departments, including implementation, software development, project management, customer support, and administration.

Recognized as a Top Workplaces employer, Amtelco is committed to designing outstanding innovations, providing the tools to help customers run their businesses more efficiently today, and software to help them build their businesses for the future.

Amtelco was founded in 1976 to provide communication solutions to the answering service and healthcare communications industry and is a leading supplier and trusted name in contact center systems, software applications, and secure texting technologies. Amtelco is focused on innovative contact center solutions that meet or exceed customer expectations and are backed by top-notch service and support. For more information, visit Amtelco.com.

Amtelco received a Top Workplaces 2022 honor by The Wisconsin State Journal Top Workplaces. The list is based solely on employee feedback gathered through a third-party survey administered by Energage, LLC. The anonymous survey uniquely measures fifteen culture drivers that are critical to the success of any organization.

“Companies need to authentically represent their brand to job-seekers,” said Eric Rubino, Energage CEO. “The employee experience needs to be on the mission-critical list. Leaders who embrace a people-first culture will benefit greatly. By giving employees a voice and showcasing your authentic culture through employer branding, organizations can attract those job seekers who complement their culture. Culture drives performance.”

Amtelco is known for treating both employees and customers with respect. Matt Heron president and CEO of AnswerFirst, an Amtelco customer, said, “Working with the Amtelco folks has always been a pleasure, and I can’t say enough about you all. I am always impressed at your success in creating a strong culture, lasting relationships, and people-first support.”

Amtelco, a family-owned business located in McFarland, Wisconsin, has been a trusted name in call center systems, software applications, and secure texting technologies for over forty-five years. Every day by Amtelco systems process millions of calls around the world.

Founder Bill Curtin, II, and Amtelco have received more than 30 U.S. Patents for telephony software, data handling methodologies, and telephone switching devices. The company reflects Mr. Curtin’s ingenuity and generous. Amtelco has earned industry praise with its award-winning products and proudly supports local and international charities.

Advances in technology is helping the contact center industry to grow and continue to be the hub of information. Amtelco CEO Tom Curtin is proud of the entire Amtelco employee team. He stated, “Thanks our dedicated employees, 2021 ended as the best year we have ever had in our forty-five plus years. Last year we added many new positions to our growing staff and are currently hiring for more positions this year to support our expanding customer base.”

Amtelco announced the release of new server version 6.8 for their secure messaging app called miSecureMessages. This new server release contains many anticipated new features such as:

• High Availability Configuration: Allows miSecureMessages configuration for multiple servers, with automated failover from one server to another if the primary server goes down. This feature provides continuous uptime during server upgrades and maintenance and prevents downtime due to a single server failure.
• Genesis Protected Dialing: Phone calls placed from the miSecureMessages app displays the organization’s phone number instead of the device’s phone number.
• Shared Device Licenses: Allows device registration for use by multiple miSecureMessages users, enabling organizations to provide their employees with a pool of devices to use at work and keep personal devices off the network.
• Single Sign-On Identity Provider: Keeps track of passwords and performs authentication.
• Dark Mode (for iOS): The app will switch to dark mode when used on a device that is set to the “Dark” appearance in the iOS settings. In dark mode, most screens display as white text on a dark background, instead of black text on a light background.

“We are excited to release this highly anticipated version of miSecureMessages,” said Tom Curtin, CEO of Amtelco. “I would like to specifically thank our group of customers who enthusiastically volunteered their time to test the app update to ensure it would meet the needs of all of our customers. Maintaining personal space while communicating with co-workers is critically important during the pandemic. We are proud to play a small part in protecting employees and their customers.” 

HIPAA and HITECH-compliant miSecureMessages is a secure messaging application. The app provides end-to-end encryption that enables staff to securely send and receive texts, photos, audio, and video files. miSecureMessages seamlessly integrates with existing software to improve an organization’s communication time. The app works on mobile phones, smartwatches, tablets, laptops, and desktop computers, and is available for Android™ and Apple® iOS devices. For more information visit miSecureMessages.com.

Amtelco, with a strong history in the telemessaging industry, was founded in 1976 to provide communication solutions to the answering service and medical messaging industry. Amtelco focuses on providing call center solutions that meet or exceed customer expectations and backed by top notch service and support. Millions of telephone calls are processed every day by Amtelco systems and software in operation in all fifty of the United States and more than twenty foreign countries. By working closely with customers, Amtelco continues to develop innovative features and products.