Zero Variance Expands its Honduras Facilities

Zero Variance expanded capacity of its Honduras operations located in Tower 1 of the Altia Business Park to meet the need for increased capacity. The expanded facilities can accommodate 700 associates. Patrick Conner, CEO of Zero Variance said, “We chose Honduras two years ago because of the large English-speaking population, strong post-secondary bi-lingual education system, and reliable communications infrastructure. Additionally, our strong partnership with Altia Business Park has provided best in class infrastructure and support resources unparalleled worldwide. We and more importantly, our clients, have been extremely satisfied with the caliber of talent we have found here.”

Marshall Ogen, vice president, business development, added, “With our expansion, we have a state of the art operation that is both client-friendly and quite flexible for implementing programs in a fully PCI-compliant environment.”

According to Tim Devereux, EVP of Zero Variance, “The expansion of the Honduras operation is a direct result of the high quality talent pool we’ve found in San Pedro Sula. Their ability to deliver meaningful results to our clients has allowed us to offer a very cost effective solution for generating business intelligence.”

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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Wordsmith Peter DeHaan shares his passion for life and faith through words. Peter DeHaan’s website (http://peterdehaan.com) contains information and links to his blogs, newsletter, and social media pages. Peter DeHaan is the president of Peter DeHaan Publishing, Inc., (http://peterdehaanpublishing.com) the publisher and editor of Connections Magazine and AnswerStat, and editor of Article Weekly.