CGS Executive Director Tom Walsh was presented with a Gold Stevie® Award in the Contact Center Leader of the Year category at the eighth annual Stevie Awards for Sales & Customer Service. The Stevie Awards organizes several of the world’s leading business awards shows including the prestigious American Business Awards and International Business Awards.
The awards were presented to honorees during a gala banquet on Friday, February 21 at the Bellagio in Las Vegas. More than 400 nominated customer service and sales executives from the USA and several other countries attended. Over 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 36% over 2013.
“We sincerely congratulate Tom Walsh on earning this prestigious award,” said Tom Christenson, president of contact center services at CGS. “This recognition is not only a direct result of Tom’s hard work and dedication, but it’s also a reflection of the talented team he manages and their commitment to customer satisfaction and delivering high quality services to our customers. Tom and his team continuously work through challenges with dedication and perseverance that is unique and special in this industry. We are very proud of each member of the team.”