TeleServices Direct Opens Call Center in Madison County

TeleServices Direct announced plans to locate a new call center in Anderson, Indiana, creating up to 180 new jobs by 2015. The Indianapolis-headquartered company is a global provider of outsourced inbound and outbound call center services. It will invest $1 million to lease and equip a 15,000 square-foot facility at 2903 Enterprise Dr. in Anderson’s Flagship business park. The new call center will handle services for the company’s U.S. customers relating to wireless communications and internet connectivity.

“It’s encouraging to see a Hoosier home-grown company with an international presence like Teleservices Direct continue to invest in our state,” said Governor Mitch Daniels. “Companies like this are a testament to the success Indiana has in providing the most attractive business environment in the country.”

“We like to keep our U.S. call centers in Indiana, where possible, because of the proximity to our corporate offices,” said Patricia Totton, CEO of TeleServices Direct. “Anderson was picked specifically because of its solid labor force and the existing infrastructure we found at the site to support the growth of our business.”

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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About Peter DeHaan

Wordsmith Peter DeHaan shares his passion for life and faith through words. Peter DeHaan’s website (http://peterdehaan.com) contains information and links to his blogs, newsletter, and social media pages.

Peter DeHaan is the president of Peter DeHaan Publishing, Inc., (http://peterdehaanpublishing.com) the publisher and editor of Connections Magazine and AnswerStat, and editor of Article Weekly.

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