Synergy Solutions Receives ATA-SRO Seal of Approval

Synergy Solutions, Inc., a provider of outsourced customer contact solutions, has achieved full accreditation from the American teleservices Association Self Regulatory Organization (ATA-SRO).  Accreditation requires that a certified third party SRO Auditor has determined that Synergy Solutions meets all SRO Standards and has established that the process and controls in place operate in full compliance with state and federal teleservices regulations.

After a rigorous three-step process, Synergy Solutions successfully completed a self assessment of current compliance practices and after successfully meeting all criteria, was recommended to the ATA-SRO Trustee Committee for accreditation by Angela Morris of Quality Contact Solutions, certified SRO Auditor.

After receiving formal notification of the ATA-SRO Seal of Approval, Lori Fentem, Synergy Solutions’ president, said, “SRO Accreditation was a very high priority for the Synergy team as it serves as a way for our clients, our employees and regulators to have confidence in our stringent compliance processes. Being one of the first companies to become accredited is evidence of Synergy’s integrity and commitment to excellence.”

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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About Peter DeHaan

Wordsmith Peter DeHaan shares his passion for life and faith through words. Peter DeHaan’s website (http://peterdehaan.com) contains information and links to his blogs, newsletter, and social media pages.

Peter DeHaan is the president of Peter DeHaan Publishing, Inc., (http://peterdehaanpublishing.com) the publisher and editor of Connections Magazine and AnswerStat, and editor of Article Weekly.

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