Spectrum Prism II Begins Beta Testing

AmtelcoThe Telescan Division of Amtelco has begun installation and field-testing of Prism II at beta sites. Prism II is the next-generation telephony switch for the Telescan Spectrum system. It provides a powerful and flexible soft-switching solution. The benefits for call centers include:

  • Increased call handling capacity without added hardware
  • Improved backup and recovery options
  • Real-time monitoring and activity logs
  • Enhanced audio quality
  • Faster call setup

Call routing is enhanced with powerful features based on station, client group and skill level. Where the current Prism switch uses hardware to accomplish its telephony functions, the new Prism II is an entirely software-based switch built around Asterisk, a widely used open-source framework for building communications solutions.

For more information contact Amtelco at 800-356-9148 or info@amtelco.com.

Save

Save

This entry was posted in News and tagged by Peter DeHaan. Bookmark the permalink.

About Peter DeHaan

Wordsmith Peter DeHaan shares his passion for life and faith through words. Peter DeHaan’s website (http://peterdehaan.com) contains information and links to his blogs, newsletter, and social media pages. Peter DeHaan is the president of Peter DeHaan Publishing, Inc., (http://peterdehaanpublishing.com) the publisher and editor of Connections Magazine and AnswerStat, and editor of Article Weekly.