Spanlink Communications announced that Roxann Swanson has joined the company as vice president of sales. Swanson will oversee the sales organization of Spanlink’s Cisco practice. She will report to Spanlink President and CEO Scott Christian and is based in Dallas.
Swanson has more than 25 years experience in the telecommunications and contact center industry. She formerly served as vice president of contact center sales for Cisco. During her time there Swanson grew overall contact center sales by 20 percent year over year. In addition, she played an integral role in driving Cisco’s contact center market share from fourth to second.
“Roxann stands out as an exceptional leader in the enterprise contact center space,” said Christian. “Her strengths include organizational development and leadership, strategic thinking, strong relationships, outstanding sales skills and a burning passion for this business. Roxann has a proven track record of success and we’re thrilled to have her join our team.”