As Professional Teledata continues to grow into an influential national technology firm, they take pride in selecting the right individuals to their team, welcoming David Screeton to the Manchester office as telephony engineer.
David brings thirty years of expertise, knowledge, and experience in the telephony arena with him to Professional Teledata. His duties will include support for the eQueue phone switch, the Manchester co-located equipment and network as part of the Freedom infrastructure, the in-house eConn phone switch and network infrastructure, phone and network equipment for remote employees, premise installed eQueue and Millenium phone switches, and network infrastructure at customer sites.
“David Screeton brings vitality and perspective to this position that fits perfectly with our vision for the future at Professional Teledata.” said Pat Kalik, president of Professional Teledata. “David understands what we are all about. His experience and expertise make him the perfect person to join our telephony team where he will continue providing quality and support for our valued customers.”
David is certified on Nortel Meridian PBX systems, Executone and Samsung Key systems and has much experience with IBM blade servers, HP and Nortel Switches and routers and POS systems.
In other news, Professional Teledata will unveil several new features at the Spring 2015 PInnacle Upgrade at the PIN User Group Meeting in Baltimore, Maryland May 4–6. “It’s been a long cold winter in New England and we all made the best of our time stuck indoors adding new features to an already powerful and flexible platform to make it even more robust and feature rich,” said VP Jim Graham. “We are excited to put our hard work on display to our users in Baltimore.” Timed auto actions, rotating on-call and template driven locates with current on-call support are just a few of the new features that will be presented.
Professional Teledata provides systems and software products for the telemessaging and call center industries. For more information or set up a demo tailored to your specific interests, contact Karen Black at 800-344-9944.