Professional Teledata Honors Royce Mitchell III with the 2013 Allen Kalik Award

During the PINetwork’s Annual Conference, Royce Mitchell III, of ITAS Solutions in Houston, TX, was presented with the Allen Kalik award by last year’s winner, Ken Goldenberg of Direct Line Teleresponse, Berkeley, CA.

The Allen Kalik award was implemented in 2011 after the passing of industry leader and President of Professional Teledata, Allen Kalik. Remembering Allen for his contributions to the telecommunications industry and the PINetwork Group, this award recognizes individuals whose unselfish dedication and leadership have led to the advancement of the PInnacle community. “Allen Kalik was an inspiration to me, personally,” said Royce. “I am honored.”

Royce has been in the industry since 1993 and has served in most areas within the business. He served on the PINetwork board of directors for four years, served in the capacities of Secretary as well as chairing the Wish List committee. This June, Royce and his wife will be celebrating their nineteenth wedding anniversary and look forward to creating more wonderful memories with their nine children.

Professional Teledata provides systems and software products for the call center industry. Contact Karen Black 800-344-9944 x 112 for information.

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]