Professional Teledata announced the addition of a series of interactive product forums to its Website. Continuing a website overhaul that began last spring, the Product Forums allow Professional Teledata’s customers to exchange ideas for efficient use of their products, interact with product developers and tech support specialists, browse FAQs (frequently asked questions), and download documentation.
“This is an important addition to our overall customer service environment, and demonstrates our commitment to provide the highest quality service possible,” said Pat Kalik, Vice President of Customer Service.
The Product Forums are open to all licensed owners of Professional Teledata’s, and are accessible via the “Product Forums” button on the web site, www.ProfessionalTeledata.com.[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]