Members of the OnviSource Equipment Owners (OEO) association held their third annual meeting in Las Vegas, February 7-9. Members benefited from a full day of OnviCenter product training by OnviSource personnel and two days of educational seminars and presentations from OEO members and outside speakers.
OnviSource executives shared 2010 corporate updates, reporting positive growth in sales for its product solutions, reseller expansions, positive contributions by the company’s business process outsourcing division, and overall positive operating profits. As part of its strategic roadmap, OnviSource announced their cloud based OnviServ solutions, which include universal answering services, scripted CRM and agent transaction applications, call recording, quality and liability management, speech analytics, and data mining.
Working together, OEO members and OnviSource personnel conducted joint presentations, showcasing operational and business best practices; as well as highlighting their benefits and advantages resulted from utilizing OnviSource’s solutions. Outside speakers rounded out the event with topics ranging from selling, profitability analysis, website optimization and how to win clients. Other activities included door prize giveaways and a business meeting at which new OEO board members were elected.