Novo Technologies Turns 15

Novo Technologies, a provider of call recording solutions used for compliance and quality monitoring, is celebrating its fifteenth anniversary.  Novo Technologies has delivered hundreds of recording solutions for customers worldwide.

“Looking back on our first fifteen years,” said Louis Turmel, President of Novo Technologies, “I have to thank our employees and partners for their essential contribution.  I also want to thank our customers for the trust they have put in Novo and in our solutions.  Aligned with our corporate mission, we will keep on building our future around values of innovation and customer service excellence.”

Several landmarks were met during these fifteen years.  In the past year Novo deployed their solution in one of the largest, multisite Cisco IP deployments in Canada and  finalized the delivery of a multisite emergency call recording solution in Malaysia, while releasing version 5.2 NovoLog with enhanced IP recording support.

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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