Noble Systems Announces Acquisition of TouchStar Assets

Noble Systems Corporation has acquired assets from TouchStar Software Corporation, including the TouchStar brand and all intellectual property.  The acquisition further improves Noble’s small and medium business (SMB) offering to complement its large enterprise offer and provides TouchStar users a way forward with the resources of an experienced contact center technology partner.

TouchStar has built a brand that is well known within the collections and teleservice industries.  This is an opportunity for Noble Systems to further consolidate these markets.  Globally, Noble and TouchStar share a similar footprint.

With the acquisition, Noble Systems will bring on board key staff from TouchStar’s development and service delivery teams, while taking advantage of synergies between the two organizations.  TouchStar customers will have the benefit of an improved support structure and access to the full line of Noble Systems contact center technology products.  In addition, Noble will take-over the TouchStar office in Denver, Colorado and will work quickly to provide TouchStar clients with superior services and solutions.

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]