NAEO Annual Conference to be Held March 13-16 in New Orleans

The National Amtelco Equipment Owners Association (NAEO) is holding its annual conference at the Roosevelt Hotel located in New Orleans, LA on March 13-16, 2011.  This year’s theme, “Bamm…Kick Up Your Call Center Menu,” features educational sessions and breakout tracks for marketing and management, operations, technical topics, the latest Amtelco technology, and round table discussions aimed at solving specific business challenges.

The conference’s keynote speaker is Nancy Friedman, president of Telephone Doctor Customer Service Training.  Nancy is one of America’s most “asked back” speakers to conferences.  Nancy’s interactive and entertaining approach to customer service will provide valuable information to assist attendees in improving their customer relationships.  Jeff White of Professional Communications Network said, “NAEO allows you to have good business relationships with other owners and managers around the country who are using very similar equipment and having very similar challenges and opportunities.  The benefits and relationships are a plus to our business, and we look forward to the annual conference each year.”

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[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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