Mark Lambert Joins DialAmerica as Director of Business Development

DialAmerica, one of the nation’s largest teleservices companies, announced that Mark Lambert has joined the company as director of business development. In his new position, Mark is responsible for building upon DialAmerica’s key strengths to leverage new business initiatives and enhance existing accounts.

“Mark brings a wealth of industry experience to DialAmerica, and we are extremely pleased to have him join our team,” said John Redinger, senior vice president, sales and marketing at DialAmerica. “We know that he will have a big impact not only on our existing relationships, but also with the new opportunities that he will uncover for the company.”

Bringing more than 20 years of experience in the contact center industry, Mark is responsible for developing new clients and opportunities for DialAmerica. He has earned a reputation as a leader in the insurance, financial services, telecommunications, and retail industries.

Mark began his career on the contact center floor and held various positions in sales, client services operations, and management, culminating in senior leadership positions before joining DialAmerica. Lambert holds a bachelor’s degree from Catawba College. He is based out of DialAmerica’s Salisbury, North Carolina office.

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]