McKee Consulting has expanded and welcomes their new trainer and coach, Kacie Parker. Kacie comes to the company with eight years of customer care background, with an emphasis on training and coaching, specifically with Positive Coach Approach. When she was introduced to McKee Consulting she instantly became passionate about their philosophy and training and coaching techniques.
Previously, she held a role as LAMA© coach and saw immediate results that lead to saving millions of dollars. She helped develop call flow techniques with the LAMA philosophy at its core. She sees the importance and effectiveness that positive reinforcement can have on agents and her peers. “McKee Consulting LLC is thrilled to have this great talent on our staff,” said Judy McKee. “We welcome Kacie Parker to the world of training with soft skill and passion.”
McKee Consulting is a sales and motivational training company that has been teaching telesales, telemarketing, customer service, and positive coaching techniques since 1979. Learn more at http://mckeeconsultingllc.com.