Industry Experts Discuss Winning Technologies

A free seminar will take place on Wednesday, June 17, 2009, from 8:30 a.m. to 11:00 a.m. at the ATSI convention. Independent industry experts will discuss technologies that will increase your business’s revenue and provide unlimited growth potential. The seminar takes place in the Cambria East & West Room at the Westin Hotel, preceding the ATSI Conference, in Pittsburgh, PA.

A continental breakfast will be provided. All attendees will receive a free copy of renowned author Clayton M. Christensen’s book, The Innovator’s Dilemma.

Soft Switch Technology: Hardware-dependent solutions can stagnate your call center and prevent you from stepping into the future. Soft switch technology is already in use today and can provide you with:

  • Decreased total cost of ownership
  • Scalability: the opportunity for unlimited, unobstructed growth
  • Open-source switch technology, such as Asterisk, Freeswitch, or Yates.

Hosted Services: Learn how to take advantage of the latest technologies that provide cost reduction and increased revenue for your business.

Messaging Solutions: See how call centers can use messaging solutions to enhance communication efficiency and increase profitability.

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

This entry was posted in News and tagged by Peter DeHaan. Bookmark the permalink.

About Peter DeHaan

Wordsmith Peter DeHaan shares his passion for life and faith through words. Peter DeHaan’s website (http://peterdehaan.com) contains information and links to his blogs, newsletter, and social media pages.

Peter DeHaan is the president of Peter DeHaan Publishing, Inc., (http://peterdehaanpublishing.com) the publisher and editor of Connections Magazine and AnswerStat, and editor of Article Weekly.