ICSA Conference September 19 – 22, 2010

The ICSA will present its 2010 International Conference, to be held at the Omni Hotel at the CNN Center in Atlanta Georgia on September 19 – 22, 2010.

The two keynote speakers are Jane Judd, Senior Manager of Customer Loyalty at Zappos.com, and Nancy Porte, VP of Customer Experience at Vovici.

[Posted by Peter Lyle DeHaan, PhD  for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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