On Thursday, August 4, Federal Communications Commission Chairman Julius Genachowski joined business leaders in Jeffersonville, Indiana to announce the launch of jobs4america, a new coalition of forward-looking businesses committed to creating thousands of new jobs in America.
More and more contact centers are using new broadband technology like VoIP, video conferencing, and social networking to improve the customer experience, and a growing number of Americans do call center work from home.
Thanks in part to the Commission’s efforts to bring the benefits of high-speed internet to every community in the country, businesses are harnessing broadband technologies to transform the way they operate, improving customer service while creating good jobs across the country. Broadband allows regions and communities to compete globally, attracting new firms, investments, and jobs with next-generation communications infrastructure.
Chairman Genachowski announced jobs4america’s launch at the site of a new contact center under construction by Accent Marketing Services, a customer engagement company and founding member of the jobs4america coalition, based in Jeffersonville, Indiana.