Etech Global Services Launches My Social Chatter

Etech Global Services, a business process outsourcer, launched their new social commerce platform, MySocialChatter, which allows small and mid-size businesses access to the type of social media and customer information only large organizations could previously afford.

MySocialChatter monitors a company’s brand across the Web and social networks. It has several user-engagement modules that help turn those fans into paying customers. The SaaS Platform includes: a comprehensive listening engine, engagement tools, coupon distribution, and results analysis.

“The world of social media, Internet shopping, and online gossip is open 24 hours a day. If any business is not monitoring around the clock, there’s plenty that is being missed. Companies we work with are expressing an increasing desire to know what people are saying about them online, and where it is possible, they are looking to rapidly respond and engage with those customers,” said Matt Rocco, president and COO of Etech Global Services. “We are very excited to have worked with the team at SocialStrategy1 to bring MySocialChatter to the marketplace. Small, medium, or large, My Social Chatter will help meet your needs.”

MySocialChatter was developed in partnership with SocialStrategy1 to bring a cost effective, yet powerful social media commerce platform to the SMB market.

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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Wordsmith Peter DeHaan shares his passion for life and faith through words. Peter DeHaan’s website (http://peterdehaan.com) contains information and links to his blogs, newsletter, and social media pages.

Peter DeHaan is the president of Peter DeHaan Publishing, Inc., (http://peterdehaanpublishing.com) the publisher and editor of Connections Magazine and AnswerStat, and editor of Article Weekly.