Cosmopolitan Medical Communications Awarded Gold Call Center Certification

Association of Teleservices International (ATSI) announced that Cosmopolitan Medical Communications has re-qualified for the Gold 24/7 Call Center Certification Award.  The Certification indicates that Cosmopolitan Medical Communications has met or exceeded high standards in the following areas: business practices, life safety, operations, including normal and emergency procedures, personnel hiring, training and ongoing evaluations through a peer review program focusing on 99.9% annual run time.

“I believe awards and outside recognition simply demonstrate the extra effort we put into our company philosophy which has been acknowledged by our various awards, including ‘Best Places to Work,’ three continuous years of the ATSI Award of Excellence and the Alfred P Sloan for Business Excellence in Workplace Flexibility.” said Margo Weiss, president of  Cosmopolitan.

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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Wordsmith Peter DeHaan shares his passion for life and faith through words. Peter DeHaan’s website (http://peterdehaan.com) contains information and links to his blogs, newsletter, and social media pages.

Peter DeHaan is the president of Peter DeHaan Publishing, Inc., (http://peterdehaanpublishing.com) the publisher and editor of Connections Magazine and AnswerStat, and editor of Article Weekly.