Convergys Names Jeff Fox President and CEO

Convergys Corporation announced that Jeff Fox has been named president and chief executive officer.  Fox has agreed to serve in this position for at least one year and will remain on the Convergys Board.  Fox, a board member since February 2009, and previously COO of Alltel Corporation, succeeds David F. Dougherty.  Dougherty will serve as a consultant to help facilitate a smooth transition.

Philip A. Odeen, chairman of the board, noted that, “Jeff Fox is a talented and proven leader with deep expertise and strong operational experience in the telecommunications and technology industries.  Having worked with Jeff as a member of our Board for the past year, I am confident his values and priorities are closely aligned with the Board and our commitment to build a strong Convergys and deliver meaningful, long-term, shareholder value.”

Fox added, “Convergys is a solid company with a strong foundation in global relationship management that delivers excellent value for clients worldwide.  I look forward to working closely with Convergys’s talented management team and employee base to leverage the company’s strengths, provide outstanding service to clients, and enhance value for shareholders.”

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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