CenturiSoft Joins Sangoma’s Global Partner Program

CenturiSoft has joined Sangoma’s Global Partner Program as a Certified Application Partner.  Sangoma Technologies Corporation is a supplier of voice and data communication applications.  CenturiSoft will integrate its Centuri Messenger with Sangoma’s NetBorder Express.

Centuri Messenger, CenturiSoft’s unified communications system, will support NetBorder Express by integrating TDM and VoIP networks seamlessly with existing switch and enterprise customers.  NetBorder Express communicates with IP-PBXs, speech-enabled IVRs, conferencing servers, contact centers, and trunking gateways using SIP to reduce deployment time, complexity, and cost.  The solution fills a void in the call center marketplace for VoIP and TDM integration with additional capabilities, such as Centuri Messenger’s pre-announce, logging, and unified communications features.

As a result, CenturiSoft customers will benefit from cost-effective intelligent gateway capabilities at a very competitive price point for both TDM and VoIP networks.  The functionality between Centuri Messenger and NetBorder Express will also provide customers with the flexibility to add new features and enhancements over traditional trunking gateways that would otherwise not be possible.

[Posted by Peter Lyle DeHaan, PhD  for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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