CAM-X Launches Online Pre-Employment Test

Due to high industry demand, CAM-X has developed a cloud-based pre-employment testing program specific to the inbound call center industry. The online program tests six core skills deemed necessary in a successful customer service receptionist.

The intent of the test is to aid in the screening and hiring of candidates, minimizing the number of unqualified candidates, and reducing the overall time and cost associated with recruitment. Test results are emailed immediately to your office, allowing an immediate decision as to whether or not to bring the candidate in for a face-to-face interview.

For more information, contact Linda Osip at, 800-896-1054, or

[Posted by Peter Lyle DeHaan, PhD  for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]