ATSI Answers the Call to Assist Hurricane Relief Effort

The Association of TeleServices International (ATSI), an international trade association for entrepreneurs in the teleservices industry, recently contributed to the National Amtelco Equipment Owners (NAEO) Operator Relief Fund.

The Operator Relief Fund aims to assist hourly telephone answering service employees who have been adversely affected by Hurricanes Gustav and Ike and Tropical Storm Fay.  Originally initiated after Hurricane Katrina in 2005, the fund provides qualifying industry employees with the opportunity to apply for financial assistance during the aftermath of the storms.

“We greatly appreciate ATSI’s donation,” said NAEO president John Ratliff.  “Thousands of people in the Gulf Region lost so much due to these storms, and many work in our industry and cannot afford to rebuild without some help.”

ATSI president Dennis O’Hara agreed.  “Any time something widespread like this occurs, it is imperative for every organization, in every industry, to step to the forefront and contribute.  Call center operators are the backbone of our industry.  We have a responsibility, as an industry, to help in any way we can.”

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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Peter DeHaan is the president of Peter DeHaan Publishing, Inc., ( the publisher and editor of Connections Magazine and AnswerStat, and editor of Article Weekly.