Attendees of the annual American Teleservices Association’s (ATA) Convention & Expo, themed “Answering the Call,” recently joined forces with HandsOn New Orleans to expand a site at the Mid-City Community Garden, with contact center professionals volunteering their time to clear debris, assemble canopies, and paint gardening structures at a garden that assists in feeding some of the City of New Orleans’ most needy families. The goal of the ATA staff and Board is to encourage member companies to discover the value of employees working together to benefit their local communities.
Call Centers Care was launched in 2007 to encourage and highlight the association’s member companies that make philanthropy part of their corporate culture. “Call Centers Care is an important initiative that affects communities across the country. During our 2009 Convention, the ATA was proud to recognize the selfless acts of member companies TCIM, Protocol Global Solutions, and Inktel Direct as leaders in corporate citizenship,” said ATA CEO Tim Searcy. The ATA also recognized the philanthropic efforts of the members of the ATA Arizona Chapter and Gary Pudles of AnswerNet for his individual contributions to Call Centers Care.