AnswerNet, a provider of inbound, outbound, and e-bound contact center services, announced the addition of the Exchange Network of Billerica, Massachusetts to its growing family of call centers. “We are extremely pleased to bring Exchange Network and its employees on board with AnswerNet,” said AnswerNet President and CEO Gary A. Pudles. “Exchange Network has done a great job of providing premier telephone answering and call center services to its clients throughout the Merrimack Valley and New England for over 60 years. By becoming a part of AnswerNet, Exchange Network will now be able to offer its customers additional services to help them further reduce operating costs.”
Exchange Network principal Alan Hamer added, “This is an excellent opportunity for Exchange Network employees and clients. AnswerNet is well known throughout the call center industry as a company with one of the broadest suites of services. Our clients will be able to benefit from their access to these services. AnswerNet also has an excellent track record of promoting from within and developing their employees. This will allow our employees opportunities that just didn’t exist previously.”