Amtelco miOnCall Offers Calendar Sync

Amtelco’s subscription-based on-call scheduler, miOnCall, is a secure cloud-based on-call scheduling application used to assign schedule coverage, view schedule coverage, and dispatch messages. It syncs with any calendar app that supports the iCalendar specification (RFC 5545), which includes Microsoft® Outlook® 2010 and 2007, Apple®, Google®, Hotmail®, and Yahoo® calendars. Many of these calendars are accessible using a computer, as well as from smartphones and mobile devices.

Amtelco President Tom Curtin stated, “The power, flexibility, and convenience of miOnCall is making it a popular and vital tool with a wide variety of uses. The easy accessibility with all the various calendar apps is helping keep even more people informed.”

In related news, Amtelco’s miSecureMessages, a subscription-based Smartphone paging and messaging application, reports includes all miSecureMessages traffic, including messages sent from Amtelco Infinity, Intelligent Series (IS), or miSecureMessages solutions, messages sent from devices back to Amtelco solutions, and messages sent from device-to-device. Reports can be exported to Excel or PDF, imported into billing software, or sent to clients.

The miSecureMessages log includes the message subject, content, the contact that message was sent from and to, the message sent, delivered and read timestamps, and replies with timestamps within the message thread; records can be filtered by date range, individual, or group. The billing report lists the numbers of messages sent and received by contacts  or groups, and to or from which type of device, as well as total number of messages sent and received for any given individual and group.

[Posted by Peter DeHaan for Connections Magazine, a contact center publication from Peter DeHaan Publishing Inc.]

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About Peter DeHaan

Wordsmith Peter DeHaan shares his passion for life and faith through words. Peter DeHaan’s website (http://peterdehaan.com) contains information and links to his blogs, newsletter, and social media pages.

Peter DeHaan is the president of Peter DeHaan Publishing, Inc., (http://peterdehaanpublishing.com) the publisher and editor of Connections Magazine and AnswerStat, and editor of Article Weekly.

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