Ameridial announced the appointment of Mark Schmidt as president. Mark is responsible for day to day operations and the profitable growth of their commercial and healthcare divisions. Mark began his call center career in 1982 and has a long history of developing and improving business processes and profitability. Mark holds a bachelor’s degree in marketing and business administration from Findlay College, is a certified call center auditor from Benchmark Portal, and is past president of the Ohio Chapter of the ATA.
“I am extremely excited about the opportunity to leverage my personal contacts to bring in new business at Ameridial and implement industry best practices to continue to build the foundation for growth for the next decade,” stated Mark.