The September 2012 Issue of Connections Magazine, covering call centers and the teleservice industry
Read these articles online:
- Boost Your Bottom Line with a Wellness Program
- From the Publisher: Let’s Play
- Misconceptions about Social Media
- Disaster-Proofing Your Call Center
- Choosing the Right CRM System for Your Situation
- Improving Performance, Productivity, and Profitability
- The Twelve Steps to Successful Telemarketing – Step Nine: Trial Close
- Why We Shouldn’t Blame Surveys for Survey Fatigue
[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]