The September/October 2002 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

• An Alarming Opportunity: Part II
• ATSI 2002 Convention
• ATSI 2002 Award of Excellence
• Being a Better Manager
• Billing Software
• Call Center Subsidies
• Enhance Your Business with Enhance Services
• Hold On: Is That Hold Music Legal?
• From the Publisher: Strategic Call Distribution
• TAS Tips: Understated Call Traffic
• Ways They Cook the Books
• You Cannot Push the River

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]