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The October 2008 Issue of Connections Magazine

October 1, 2008 Peter DeHaan

The October 2008 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • October 2008 issue of Connections MagazineMessage Taking System Software
  • From the Publisher: A Lament, a Resolution, and a Great Idea
  • Mind Your Business: Staffing Issues During an Acquisition
  • Can You Go Remote without Losing Control?
  • Helping Remote Call Center Agents Succeed
  • Home-Based Employees: Eight Secrets for Success
  • Considerations for a Distributed Call Center
  • What Is a Distributed Call Center?
  • Ten Reasons to Hire a Pro to Sell Your Business
  • Comparing Contact Center Performance Management and Speech Analytics

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter DeHaan, editor.]

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