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The October 2008 Issue of Connections Magazine

October 1, 2008 Peter Lyle DeHaan

The October 2008 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • October 2008 issue of Connections MagazineMessage Taking System Software
  • From the Publisher: A Lament, a Resolution, and a Great Idea
  • Mind Your Business: Staffing Issues During an Acquisition
  • Can You Go Remote without Losing Control?
  • Helping Remote Call Center Agents Succeed
  • Home-Based Employees: Eight Secrets for Success
  • Considerations for a Distributed Call Center
  • What Is a Distributed Call Center?
  • Ten Reasons to Hire a Pro to Sell Your Business
  • Comparing Contact Center Performance Management and Speech Analytics

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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