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The October 2006 Issue of Connections Magazine

October 1, 2006 Peter DeHaan

The October 2006 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • October 2006 issue of Connections MagazineIP Telephony: The Platform of Choice
  • From the Publisher: How to Churn Employees
  • VoIP in the Call Center
  • Is Open Source IP PBX Right for Your Call Center?
  • Hiring on Enthusiasm
  • Strike the Right Balance in Your Contact Center
  • How Does VoIP Fit into Your Call Center?
  • The Cardinal Rules of Customer Service

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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