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The October 2006 Issue of Connections Magazine

October 1, 2006 Peter Lyle DeHaan

The October 2006 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

  • October 2006 issue of Connections MagazineIP Telephony: The Platform of Choice
  • From the Publisher: How to Churn Employees
  • VoIP in the Call Center
  • Is Open Source IP PBX Right for Your Call Center?
  • Hiring on Enthusiasm
  • Strike the Right Balance in Your Contact Center
  • How Does VoIP Fit into Your Call Center?
  • The Cardinal Rules of Customer Service

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter Lyle DeHaan, PhD editor.]

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