The November 2008 Issue of Connections Magazine, covering call centers and the teleservice industry

Read these articles online:

• Systems, Boundaries, and Starting Points in the Call Center
• From the Publisher: Howdy Pardner
• ATSI Planning a Productive Year
• Mind Your Business: The Distressed Sale
• SIP: “The Right Stuff” for Contact Centers
• The CAM-X Call Centre Awards of Distinction for 2008
• The CAM-X Award of Excellence Winners for 2008
• Enhancing Call Center Solutions with Skype
• Teleservices Employees Learn More with a Blended Approach
• 2008 ATA Convention and Expo Coverage
• Annual Outsource Call Center Listing
• Assessment Tools: What They Do and Why You Should Be Harnessing Their Power
• CTI Can Help Reduce CSR Churn

[Connections Magazine is proudly published by Peter DeHaan Publishing Inc, Peter DeHaan, editor.]